Testimonials

Wondering how we do business? Here are some unsolicited testimonials from our customers:

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"I appreciate that your company exists and provides useful products for us 'aging boomers' who can't see without our glasses! I suspect as time goes on I'll need some other aids as well, so thanks for being there for us." - Bob Wachtel (Clearwater, Florida)

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"I am truly amazed at the efficiency and smoothness of your corporation's operations from Alpha to Omega. Especially, in the way you keep a customer apprised at each point of the process. (...) Your philosophy in taking care of your clients is very unusual and should set the standard for other companies. I am a retired Regional Director for the Texas Commission for the Blind and will certainly pass information about your company to others in that organization." - Louis Larralde (San Antonio, TX)

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"We had previously ordered a talking watch from another company, and it was cheaply made and the voice on the watch was too quiet for my grandmother to hear. The quality of your watch is excellent, and she is able to hear the time. This is a big blessing - thanks for selling a great watch." (Lynn Repak (Arlington Heights, IL)

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"I found your company to be very efficient. The website was easy to maneuver through and I was checkout out quickly and safely." - Mayme Smith (Manchester, KY)

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"The Customer Service person was wonderful and very friendly. He answered all my questions and was a pleasure to talk to a live person." - Bonnie Jo Minto (Niantic, CT)

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"I never heard of your company until I learned how to do an online search, and when that happened, Arizona Hearing* won hands down. Your online information is more complete and satisfactory than that of any other company I investigated. And I investigated quite a few! ... The AMPLI500 phone is pure magic - the BEST amplification and tone control I have EVER experienced." - Dorothy Kaletta (St. Louis, MO)

Arizona Hearing Online was our former company name.

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"I must applaud you for the services that you are offering to the visually impaired. (...) I know of so many blind or not that have used your services and baby you need to be the best in the business. Regardless of the order problem I received, I will always send them to your website." - Shaun Hobdy (Phoenix, AZ)

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"The Pocketalker worked beautifully for my hard of hearing 90-year-old dear friend. You were helpful, and likely you will get more orders from me or friends I recommend the device to. I tried several things that didn't work, and I am delighted that this worked. Thank you very much." - Donald Meyer (Albuquerque, NM)

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"[Assistech] had just what I needed for my aging parent, who is rapidly losing his sight... I was surprised when the [order] arrived in two days!! - J.B. Witherspoon (Blacksburg, VA)

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"[I] found exactly what I was looking for! Terrific service!" - Faye Phillips (Manitoba, Canada)

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"Thank you for the excellent service!!! The clock we ordered arrived at my father's on Thursday. Never thought it would get there that fast. We will definitely use your company again!" - Penny Boswinkle (Marshall, MI)

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"Thank you for your considerate offer [for a Payment Plan]. On this order, though, I am covered with a card. You think of everything and your Customer Service is very sweet and very helpful. Thank you! I am glad I found your site!" - Wendy Sauvage (Carson City, NV)

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"Very helpful customer service. Very nice people. A+++" - Erica O'Connor (Oakland, CA)

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"Products were excellent. Located hard-to-find large digit phones for seeing impaired and hard of hearing. Had very difficult time to find such products in regular stores. Have already recommended your site to the Society for the Blind and the Sunrise Senior Living Communities. My mother is very pleased with both phones." - Donna (Bethesda, MD)

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"My order was handled promptly and efficiently." - Ken Kasperson (La Canada, CA)

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"I felt like I hit the jackpot when I found your website." - Roger V. (Cincinnati, OH)

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"We were VERY pleased with the product we bought and the clarity of the phone that was purchased." - Lois Corbett (South Paris, ME)

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"Item was backordered. Telephone call was made to ask what to do. We discussed another watch and based on the description, cancelled original and ordered secondary. Item was shipped on time and in excellent condition. Excellent customer service." - Bill Jones (College Station, TX)

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"Store went above and beyond to change shipping method because they knew that a cheaper method would get here just as fast. It did and they saved me money. The product I ordered is exactly as described and working well." - Rod Lampart

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"The [talking] watch arrived today and I thank you very much for the prompt and efficient service. You were so helpful and my mother will be so appreciative of being able to know what time it is anytime she wants to know. The watch was really easy to set--I usually don't have good luck getting watches set correctly and this one was a cake walk. Thanks for that too!!!" - Judith Adkins (Mesa, AZ)

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"Ordering was easy, the merchandise came in a timely manner and was true to the picture and description in the web site." - Brenda Springman (Woodbury, NJ)

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"I received my XL-50 telephone two days ago and couldn't be happier. Your service was incredibly fast. Most of my family is hearing impaired and I will be recommending you highly." - John T. Alexander 

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"Your [XL-50] phone is wonderful. My mother can now hear all phone conversations once again and receive calls from not only me but also her grandchildren." - Ernie

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"At first I was a little nervous placing an order because I didn't see a Verisign or BBB logo... but I gave it a shot. BOY, AM I GLAD!!! Oliver, the guy who runs the company is a great person to work with. He was VERY helpful. I normally look at websites and THINK REAL HARD before placing orders and TRUSTING them. I am GLAD I found and bought from AZHEARING! The products are AWESOME and the service you just can't beat! There are many places I could go in the future to buy these products but I WON'T! I am SOLD on AZHEARING!" - Colleen Markow

PLEASE NOTICE: Our shopping cart is secured by Digicert. Even though we are not a BBB member, they keep a Business Reliability Report on our company.

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"I really appreciate the way you guys are doing business. I ordered some of the stuff online last time when I had to go to my country, and it took forever to reach me. And it arrived only [after] I left. But with you guys it was so simple - I got my order on time [and I'm] very happy with the product." - Megha Babladkar 

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"I am surprised and grateful. I really thought I would 'bite the bullet' on this one and had vowed never to order online again. But I took a chance when I emailed you that perhaps this might be a reputable business and give me some assistance. I never dreamed it would be this prompt or thorough. I really do appreciate your assistance, and I can guarantee you I will continue to shop online, at least with Arizona Hearing. My faith is restored." - Barbara Watson

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"Excellent. Great communication and FAST shipping!" - Steven C. Haber

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"I appreciated the high quality of your customer service and will certainly order from you again should I be in need of any of your products." - Amanda O'Leary

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"Ordering process was smooth and easy. Merchant promptly confirmed the order. The product arrived well within merchant-specified shipping timeline." - Amanda O'Leary

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"Thank you for the superb phone service and fantastic website. I paid more for this phone than at another company but didn't mind because of the great help you offered, including the hearing-impaired phone comparison chart." - Judy Gathard (Yardley, PA)

See: Comparison Chart for Corded Phones
See: Comparison Chart for Cordless Phones

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"Very happy with my purchase. It was very prompt and complete." - Anonymous

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"My previous complaint (filed 2/1/01) regarding my order has since been satisfactorily resolved. All is well." - Anonymous